Testimonials

gumshoe strives to serve its community as best it possibly can. If you have suggestions for ways that we can improve our in-store experience, our online experience, our product selection, or anything else we do, please let us know. We want to hear from you! feedback @ gumshoe.com

Bought from gumshoe before? Rate us on Bizrate, NexTag or Shopping.com.

"I have ordered from your website many times and have been so impressed with the quality of the shoes you carry as well as all of the helpful tips on how to get the perfect size for my baby girl. Without all of the helpful insight, I definitely would have made at least a few errors!"
- Rachel S. (10/21/2009)

"Thank you for making cute shoe shopping so fun and easy!"
- Becky H. (5/15/2009)

"Thanks so much for your OUTSTANDING customer service. It really makes me feel valued as a customer, even though I've never actually been to your store."
- Jada R. (4/24/2009)

"First time Gumshoe shopper and I will be back for sure! Fast shipping, I got the shoes in 2 days! Thank you."
- Erin S. (1/11/2009)

"I just want to say how extremely pleased I am with the customer service I have received from your company. It is very rare to deal with such a helpful and courteous online store and I want to say thank you so much."
- Robin K. (1/7/2009)

"Wonderful experience. Boots exactly was was needed for a cold winter in Sweden. Customer service above the norm, very professional and extremely helpful. Highly recommended. Will be a repeat customer."
- Benita C. (12/11/2008)

"Thank you. I sincerely appreciate your commitment to customer service."
- Robyn S. (11/26/2008)

"Thanks....your service is awesome. These didn't work out, but I'll be back for others!:)"
- Jena D. (11/25/2008)

"PERFECT - couldn't have asked for you to make it easier. EXCELLENT customer service."
- Cindy M. (11/25/2008)

"Thank you for the great service & super fast shipping!"
- Cecile L. (11/14/2008)

"This was such a delightful experience, I will be sure to check your website in the future, we always need shoes!"
- Azik S. (11/11/2008)

"All I can say is "wow!"...great customer experience so far ;)"
- Liz E. (11/1/2008)

"Thank you very much for your help. I appreciate the expediency of your service and would recommend you to my friends."
- Candace H. (10/30/2008)

"I just want to thank you so much for all your help and effort in getting me the right size shoes. Your company has great service!"
- Gina A. (10/27/2008)

"Wow, talk about customer service. Thank you....something I will absolutely share with people."
- Erin M. (10/24/2008)

"Although the boots did not work for me, they were quick and the return was an easy process. I would buy from gumshoe again."
- Hye S. (10/23/2008)

"I would do business with you again in a heartbeat--your customer service is excellent."
- Judy G. (10/22/2008)

"I was amazed by the speedy shipment and delivery! I placed the order on Sep 22nd. and received the shoes on Sep 25th! Thank you, thank you! My son is enjoying them :)"
- Assa W. (10/16/2008)

"Wonderful product, prompt service, great price. Would definitely buy from your company again."
- Elizabeth N. (10/14/2008)

"Thanks so much for sending those shoes so quick!!! You have been a great company to work with thanks so much for all your help."
- Gina A. (10/14/2008)

"Thanks so much and I love your site ! Will be shopping again soon."
- Beth D. (10/11/2008)

"PERFECT! Thank you so much, will shop with you again most certainly."
- Sandra B. (10/11/2008)

"Fastest delivery EVER! Great product, perfect condition. Wish all sellers could be like gumshoe. Thanks. "
- Dana M. (10/9/2008)

"OUTSTANDING SERVICE!!! Very professional and they do take seriously their customer care service. I ordered a size 10, tried on my toddler the day they arrived, realized they were too small, even though he is using a 10 from other brands. The minute I told them, they immediately shipped a bigger size, it got here the next day at no cost. Really BEST service! Thank you!! :) "
- Roser V. (10/9/2008)

"Thank you so much for getting back to me and for sending out a bigger size. It is greatly appreciated. I will definitely purchase from your company again. "
- Ten F. (10/8/2008)

"Lightning fast shipping. Authentic Uggs as described. Superb smooth transaction!"
- Charlene K. (10/7/2008)

"I wasn't sure of the size so I'm returning the pair that didn't fit. Thank you so much for making shoe shopping easy for a mom!"
- Kim D. (10/3/2008)

"We will be back. Many thanks!"
- Mel M. (9/30/2008)

"I will most definitely be back! and have already told my friends about your store, great service and amazing collections."
- Michelle C. (9/25/2008)

"thanks again for taking care of me, I'll definetely buy more from your site and send referrals!"
- Amy E. (9/24/2008)

"I've been so happy with your customer service .... I will definitely be recommending you to friends!"
- Carrie S. (9/24/2008)

"Most excellent service! Thanks!"
- Patty G. (9/24/2008)

"Your service has been great! I will be back!"
- Margo M. (9/19/2008)

"Thanks for the great service, we were bummed that none of them fit!?! At least we discovered gumshoe in the process! We'll be back!"
- Jennifer J. (9/10/2008)

"Thank you for all your help. I will be happy to shop with you again when I need more shoes for the kids."
- Alisha A. (9/8/2008)

"Thank you... your service has lived up to its reputation. I have been very pleased and will certainly shop with you again."
- Kristine H. (9/5/2008)

"You are awesome!"
- Sharron C. (8/31/2008)

"Thank you! I have to say, this is the best customer service I have experienced in a while!"
- Ashley S. (8/19/2008)

"Looking forward to doing business with you again soon!"
- Bethany W. (7/1/2008)

"Thank you - you guys are AWESOME!!"
- Joanna A. (6/19/2008)

"This company is terrific. Thank you so much."
- Joanne W. (6/10/2008)

"I had been looking for a nice website for gifts for children - this is absolutely perfect. From a consumers' point of view, you have out done yourselves. I am happy to pass the website along to my friends."
- Sherri C. (5/23/2008)

"Your customer service is wonderful! Thank you so much for the assistance!!! ... your site is in my favorites and I will be back!"
- Jaime M. (4/21/2008)